Wednesday, December 11, 2019
Risk and Social Theory in Environmental Management
Question: Discuss about the Risk and Social Theory in Environmental Management. Answer: Introduction I am currently attached atLeal Technology Company.Leal Technology is an informational technology sales and service provider based in Darwin. The company has been in operations for the past 14 years. I am working at IT help-desk level one as an IT technician where my main duties areassembling PCs and fixing bugs in programs. This paper contains my proposed project. Project scope statement During my internship period, I have noted that one bigchallengefacing thecompany is inability to maintain customer loyalty. Customer loyalty to the brand mainly emanates from the consumer satisfaction derived fromsales and after sales service. Loyalty matters in maintainingbusiness profits and creation of new customers. In this project, I will developan application to manageloyalty rewarding to customers. The loyalty application will enable the company to manage and reward of customer loyalty by creating an interface of interaction. The application will keep records of the customer purchases over a givenperiod as well as records of rewards in different levels to be given to customers. Customers in different levels will be rewarded differently with motivation to get to next level. The application alerts the customer as well as the managementthat a reward is about to be given to a particular customer. The application works with android and windows operating system. Therefore the application will contribute to sustained growth in the company.To developing the application, I will assume that the company will finance the entire project, provide two programmers and the project will generate huge sales. The project is bound to face financial constraints, inadequate time due to time committed to internship and management approval of the project. Finally the applicationmay face theft risk, financial risk and performance risk. Risk avoidance is the kind of risk treatment measure that warrants the client to do away with Symbian operating system phones as they carry a huge risk compared to the benefits(Investopedia, 2016). Risk transfer is the kind of risk treatment suitable to handle the section of a project that is difficult for the company to perform. The treatment involves sharing the risk with another party through contractual terms. E.g. Outsourcing, insurance or joint ventures That has not qualified for a risk transfer. The risk transfer requires that the party bearing part of the riskincur both technical and financial cost to do the project. As for the employment of an expert, the company still incurs the financial cost as well as the technical cost. Employment of an expert qualifies for a reducing the likely hood of the risk occurring(Measham and Lockie, 2012). Risk avoidance activity ensures that, no activities carried out associated with the kind of risk that is more costly compared to the benefits derived. On the other hand, risk acceptance treatment measure accepts the risk involved does not warrant any adequate additional cost(Scu.edu.au, 2016) References Beyondphilosophy.com. (2016).Customer Loyalty | Beyond Philosophy. [online] Available at: https://beyondphilosophy.com/customer-experience/customer-loyalty/ [Accessed 20 Nov. 2016]. Investopedia. (2016).Accepting Risk. [online] Available at: https://www.investopedia.com/terms/a/accepting-risk.asp [Accessed 20 Nov. 2016]. Investopedia. (2016).What is the difference between risk avoidance and risk reduction?. [online] Available at: https://www.investopedia.com/ask/answers/040315/what-difference-between-risk-avoidance-and-risk-reduction.asp [Accessed 20 Nov. 2016]. Measham, T. and Lockie, S. (2012).Risk and social theory in environmental management. 1st ed. CScu.edu.au. (2016).Risk Responses - Risk Management - SCU. [online] Available at: https://scu.edu.au/risk_management/index.php/6 [Accessed 20 Nov. 2016]. ollingwood, Vic.: CSIRO Pub.
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